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Please read through our frequently asked Florida Car Hire questions below. Chances are we've answered your question below but it we haven't, just drop us an email and we'll be happy to help.

We'll update this page on a regular basis with any trending questions.

About Us

About Us
We've offered vehicle rental for a number of years through our Florida villa websites and in 2012 we created www.DiscountFloridaCarHire.co.uk. We work in partnership with a number of rental brokers to offer vehicle hire at great prices and as far as I'm aware we're am the only company to offer free sat nav rental.

Discount Florida Car Hire Ltd is a family run business and we believe in offering an unrivalled service at an affordable price. Please read through the reviews that some of our previous customers have left on ReviewCentre.com.
Opening Hours
Phone calls are welcome between 4:30pm to 9pm weekdays and between 9am to 9pm at the weeknd and bank holidays. If I'm out of the office your call will come through to my mobile and if I'm available, I'll answer any questions.

I respond to emails at all hours of the day and night and usually within an hour or so. You'll never have to wait too long for a reply.
Office Address
50 Fairfield Avenue,
Kirk Ella,
East Yorkshire.
HU10 7UH
Contact Details
Use the LiveChat feature in the top right of each page.
Use the Contact Us page
Tel: 01482 935118
Email: info@discountfloridacarhire.co.uk

Booking Procedure

How to Book
Please complete the quote form at www.DiscountFloridaCarHire.co.uk and our automated system will provide you with quotes. Once you're ready to book, click on the 'Book' button and complete the requested details.
Deposit
No deposit required to secure your booking.
Balance
The balance is due 8 weeks prior to collection. You'll receive an automated email reminder when the balance is due.
Payment Method
We accept UK Debit & Credit Cards and we do not charge any card fee's.

We do not accept American Express, sorry.
Young Drivers Package
We offer a young drivers package with Alamo which makes hiring a vehicle more affordable if you have someone aged 21 to 24 years old wanting to drive in Florida.

When completing a quote, please enter the age of the young driver. The young driver must be entered on the booking form as the lead driver. Alamo will accept a Debit card with proof of a round trip ticket

Alamo: Three young drivers are included in this price. Maximum of four drivers in total.

Driving Licence Requirements & Restrictions

Required Documents
You must take your UK / Irish driving licence. If you have the old style (pre July 1998) licence you must take your licence and produce your passport. If you have the new style licence (photo card) you must produce this.

From the 8th June 2015, you no longer have to take your paper counterpart. You do not a DVLA code.
Points on Licence
Budget: Three or more convictions for moving violations within 24 months (source)
Alamo: No Restrictions providing your licence is currently valid.

Please read through the source as some rental companies have other stipulations on other offences such as reckless / dangerous driving. Please consider using a member of your party who has a clean licence as the lead driver. The decision on whether to enforce these conditions will lie with the manager on the desk when you pick the vehicle up.
Drink Driving Conviction
You are required to show your driving licence when collecting your vehicle and the desk clerk may check your driving licence information on the DVLA website.

Budget: Unable to rent if convicted within the last 48 months (source)
Alamo: No Restrictions providing your licence is currently valid. We highly recommend obtaining this policy in writing from the collection location manager. We will do this on your behalf. Please get in touch with us.

The decision on whether to enforce these conditions will lie with the manager on the desk when you pick the vehicle up.
Lost licence?
You will not be allowed to rent a vehicle if you are unable to present in person your original driving licence at the time of collecting your rental. Photocopies will not be accepted.
International Driving Permit
If you have a valid English written driving licence you do not need an International Driving Permit. If your licence is in any language other than English you will need to obtain an IDP and take it, along with your original licence.

A law was introduced in Florida in January 2013 stating all non US citizens would require an IDP. This law was cancelled in March 2013.
Minimum Time to have Held a Driving Licence
Budget: 1 year
Alamo: No minimum
12 / 15 seater Special Licence Requirements?
Providing you are driving the vehicle with your family / friends you do not need D1 on your licence to drive in Florida.

The only exception to this is if the booking is with Sixt. Drivers aged 21 to 24 inclusive are unable to drive the 12 / 15 seater vehicles.

Vehicles

Can we pick the exact make, model & colour of the vehicle?
With Budget you will be assigned a vehicle.

With Alamo if you arrive at a Choice Location then once you have your rental agreement you walk to the parking lot which is arranged in to vehicle categories. You walk to your category and select a vehicle. The keys will be in the door. You simply load up your luggage and drive to the exit / security check point.
Can we upgrade our vehicle?
We suggest you pre book the vehicle category you want before you travel. However. The rental counter staff will offer you vehicle upgrades at a daily rate. Please read through the rental agreement carefully before signing.
Ford Mustang Guarantee
No rental company can guarantee a Ford Mustang unfortunately. We can put a request through with your booking specifically requesting a Mustang but again, it's no guarantee you'll get one as it ultimately comes down to what convertibles they have in the parking lot upon your arrival. The latest information we have is that Alamo use the Ford Mustang and Chevrolet Camaro in their convertible range so should offer the best possible chance of securing the car you want.

Collecting the Vehicle

Vehicle Delivered to Us?
Unfortunately this is not possible. Please get in touch with us with your holiday address and we will locate the nearest rental office. You can then return the vehicle to either the same office or return it to a Florida airport location at no additional cost.
On Airport / Off Airport
On Airport means you walk to the rental desk / rental garage. Off Airport means you may need to catch a shuttle to the vehicle rental depot.

Orlando Int Airport:
Budget: On Airport
Alamo: On Airport


Sanford Int Airport:
Budget: On Airport
Alamo: On Airport


Miami Int Airport:
Budget: On Airport
Alamo: On Airport


Tampa Int Airport:
Budget: On Airport
Alamo: On Airport
Can we upgrade our vehicle?
We suggest you pre book the vehicle category you want before you travel. However. The rental counter staff will offer you vehicle upgrades at a daily rate. Please read through the rental agreement carefully before signing.
Security Deposit Swipe - Debit / Credit Card
Budget require the lead driver present a Credit Card in their name.
Alamo will accept a UK debit card with proof of a round trip ticket.
Budget will block $200 when they carrying out a swipe of your credit card. This money is unblocked once you return the rental vehicle. Please read Using a Debit Card as Security Deposit.
Do All Drivers Need to be Present?
Yes. All drivers will need to be present and must show their driving licence to the rental desk clerk. If you need to add an additional driver to the rental part way through your contract, you'll need to return to a local office to have them added to the rental.
What Documents will I need to Collect Vehicle
You will need your rental voucher with confirmation number. Driving licence card and a Debit / Credit Card in the lead drivers name.
Emergency Contact Number
In the event of a breakdown or accident please call the rental company directly. Their number will be on the rental agreement.

If you are having problems with the collection of your vehicle, please use the emergency number on the voucher. Please leave your name, contact number and voucher number and a brief description of the problem and our suppliers will return your call.

Rental Voucher

When Do I receive the Rental Voucher
The rental voucher is issued automatically once full payment has been received. If you choose to pay a deposit, you will receive confirmation of your booking only. The balance is then due 8 weeks prior to the collection date. You will receive a voucher at this point.

The voucher is usually delivered straight away however on some occasions, especially during peak rental periods or if you pick a high demand vehicle such as the 12 seater's and SUV's we have to confirm availability with the rental company prior to sending you the rental voucher. This can take up to 48 hours.

The Wording on my voucher is different?
Because we offer vehicle rental around the world the rental vouchers and conditions are generic templates so they sometimes state things such as "One Way Fee's May Apply" even though there are no one way fee's within Florida. If you have any doubt, please get in touch with me.

Alamo Online Check-In

What is Alamo Online Check-In?
Speed up your rental with Alamo Online Check-In. Provide Alamo with all the driver details prior to travelling and when you arrive at the airport you use the Alamo kiosks to print out your rental agreement. No need to go to the rental desk. Then go pick your car from those available within the parking lot.
How Do I Register?
Once you've received your rental voucher please visit the Alamo Online Check-In website to pre-register.
What are the Alamo Kiosks?
Alamo kiosks are located at all the major airports. Once you've registered with the Alamo Online Check-In website you can use the kiosks to print our your rental agreement. Once you have the rental agreement you can proceed to the parking lot and select your vehicle from those available within your category. The majority of UK customers renting with Alamo will have to queue up at the rental desk. Only a few companies are able to allow their customers to use the Alamo kiosks. We're one of them.

Sat Nav Rental

Do I have to book a vehicle in order to rent a sat nav?
No. Anyone from the UK can rent one of our devices.
Sat Nav Rental Prices
Please check our price section. A return pre-paid envelope is included in the price.
How and when will I receive the Sat Nav?
The Sat Nav is sent to you approximately 1 week before your holiday using Royal Mail 48 Tracked Delivery. You will receive an email once the Sat Nav is dispatched which will contain a tracking number. Someone will need to be at the address to sign for it. If you would like the device to arrive on a specific date let us know.
How do I return the Sat Nav?
A pre-paid, pre-addressed postal bag will be included and will be delivered along with your sat nav. Once you return from your holiday, please return the sat nav by taking it to a post office and obtaining proof of postage.
Am I supplied with a Power Cable / Mounting Kit / Carry Case?
Yes
Can I select a Sat Nav Brand?
Yes. We use Garmin and TomTom. Just mention on the notes section of the booking form. We'll try our best to facilitate this request but during peak periods it may become difficult.
Are the Maps Up to Date?
All sat nav's come with the latest available maps from TomTom & Garmin. We cannot be held responsible for their accuracy.
Pre-set Sat Nav Home Location
When you complete the online booking form you will need to supply us with your accommodation address. This will be pre programmed in to the Sat Nav so whenever you want to return back to your villa/hotel simply press the 'Home' button.

If your accommodation is assigned upon arrival we will include instructions on how to program the 'Home' button to make things easy.
Are the theme parks / water parks / restaurants pre-programmed?
Yes. The Sat Nav comes pre programmed with millions of POI (Points of Interest).